Last updated: April 27, 2026
The website https://hotelurgeirica.pt/ is operated by:
HOTEIS INTERNACIONAIS LTDA.
Trade name: Hotel Urgeiriça
CPF: 500572291
Commercial Registration: registered with the Commercial Registry of the district of Viseu
Address: Canas de Senhorim, 3525-301 Nelas
Email: reservas@hotelurgeirica.pt
Telephone: (+351) 232 671 267 (Cost of calls to national landline network) (+351) 962 118 533 / +351 939 251 254 (Cost of calls to national mobile network)
RNET: 1357
Purpose
These Terms and Conditions govern access, browsing and use of the website https://hotelurgeirica.pt/.
The website is institutional and informative in nature, intended for the presentation of the company, its services, its portfolio, its contacts, and the receipt of contact requests, quote requests, and applications.
The site does not constitute an online store and does not provide a purchase system, shopping cart, payment system, or automatic contracting of services.
Sending orders through the site does not, in itself, constitute contractual acceptance, award, binding order, or automatic execution of a contract.
Any provision of services by Hotel Urgeiriça will always depend on prior analysis, contact between the parties and, where applicable, a proposal, quote, or specific contractual document.
Use of the website
The user agrees to use the site lawfully, responsibly, and in accordance with applicable legislation.
It is prohibited to:
• use the site for illegal, abusive, offensive, or fraudulent purposes;
• attempt to access restricted areas, servers, or systems of Hotel Urgeiriça without authorization;
• Introducing viruses, malware, malicious scripts, or any other means likely to compromise the security or operation of the website;
• Using the forms to send false, abusive, misleading, or spam messages.
Information provided
Hotel Urgeiriça seeks to ensure that the information provided on the website is correct, current, and useful. However, it does not guarantee that all content is permanently complete, accurate, up-to-date, or error-free.
The information on the website is purely informative and for general commercial purposes, and does not replace direct confirmation with Hotel Urgeiriça, the company involved in a specific proposal, quote, specific service conditions, or operational availability.
Contact, quote, and recruitment requests
The forms available on the website are intended exclusively to facilitate contact with Hotel Urgeiriça.
Submitting a form does not guarantee an immediate response, acceptance of a proposal, admission of an application, or contracting of any service.
Hotel Urgeiriça reserves the right not to process requests that are manifestly abusive, incomplete, false, or not in accordance with its activity.
Intellectual Property
All website content, including texts, images, photographs, graphic elements, logos, trademarks, design, structure, and other content, unless otherwise indicated, belong to Hotel Urgeiriça or are used with legitimate authorization.
Reproduction, distribution, modification, public communication, or any other form of use of the website content is prohibited without prior written authorization from Hotel Urgeiriça, except in legally permitted cases.
Links to Third-Party Websites
The website may contain links to third-party websites, namely social networks or external platforms. Hotel Urgeiriça does not control or assume responsibility for the content, policies, practices, or operation of these sites.
Data Protection and Cookies
Use of the website may involve the processing of personal data, in accordance with the Privacy and Cookies Policy available on the website.
Consumer Complaints and Dispute Resolution
In case of a complaint, the user can contact Hotel Urgeiriça via email at reservas@hotelurgeirica.pt or use the electronic Complaints Book, available on the website.
In case of a dispute, the consumer can resort to an Alternative Dispute Resolution (ADR) entity. Under Law No. 144/2015, of September 8, in case of a dispute, the consumer can resort to a Consumer Conflict Arbitration Center. In Portugal, the following entities are available:
• CNIACC – National Consumer Information and Arbitration Centre — www.cniacc.pt
• CACCL – Lisbon Consumer Conflict Arbitration Centre — www.centroarbitragemlisboa.pt
• CICAP – Porto Consumer Information and Arbitration Centre — www.cicap.pt
• CIAB – Consumer Information, Mediation and Arbitration Centre (Braga) — www.ciab.pt
• CIMAAL – Algarve Consumer Information, Mediation and Arbitration Centre — www.cimaal.pt
• CARC – Coimbra Region Consumer Conflict Arbitration Centre — www.centrodearbitragemdecoimbra.com
The complete list of recognized ADR entities in Portugal it is available at www.consumidor.gov.br.
For e-commerce disputes, consumers can also consult the European Online Dispute Resolution Platform (ODR platform), available at: https://consumer-redress.ec.europa.eu/index_en.
Changes
Hotel Urgeiriça reserves the right to change, update or remove, at any time and without prior notice, content from the website, as well as these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by Portuguese law.
In case of dispute, Portuguese law will apply, without prejudice to any applicable mandatory consumer protection rules.
